STEP & Navigator System Support

This page links you to support, documentation, manuals and guides that support the SUNY Transfer Equivalency Platform and associated tools or technologies. Some items may require you to authenticate using your STEP or SUNY credentials.

Student and Community Support

If you have a question about a course equivalency or campus transfer policy, please use the campus support tools to reach a campus contact.

The FAQ page answers many of the most common questions about using tools within the platform.

If you encountered an error, problem or other technical issue while using this site, please use our Help Desk form to report it to us.

Team Dynamix

Faculty and Staff Support

Access our complete service catalog, which includes requests for accounts, assistance with technical issues or problems, and general support needs.

Team Dynamix

Resources for campus staff who support, update, and manage campus equivalencies within the SUNY Transfer Equivalency Platform (STEP).

Team Dynamix

Learn more about the Common Data Format (CDF) that is used to structure course equivalency data in a universal manner for interoperability.

Access related events and training from SUNY OTA, the SUNY CPD and other providers, including national partners and organizations.